Senior Vice President Operations - Americas

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Req ID: 175876

Location: Charlotte, North Carolina or New York City

Schedule: Monday - F/T schedule; Monday - Friday, flexibility needed. Details upon interview.

About us: We’re Food+ by Compass. We’re a global team of skilled culinarians, managers, food service operators and subject matter experts crafting food experiences that fuel big ideas at one of the world’s major tech companies with the best food program! The food and experiences we provide make quite an impact – we help fuel the teams creating world-changing technologies - that’s a big deal! We’re passionate about supporting the long-term success of everyone we feed, and we love what we do. This is not just a workplace, it’s a place to innovate, a platform to bring your ideas to life, contribute to a sustainable future and best of all - be a part of an awesome team!

Role Summary: To support our growth we’re looking for a dynamic, strategic and inspirational Senior VP of Operations for our U.S. and Canadian business. Being one of the key leaders on our Global account you will drive the strategy, oversee & instill an inspiring culture of change and manage all aspects of operational control for your region. You are naturally creative & highly visionary leader who has sharpened your expertise overseeing strategy development, service excellence, program development and financial management. You will have a razor sharp edge in leading people, overseeing high profile new openings across multi sites & continually striving for business excellence. You will define, champion & embed a culture of eminence in our service delivery, the experience we provide and with the leaders you guide within our fast moving & inspirational account. Being accountable for all of our culinary efforts, cafes, food spots, catering and warehouse operations in the region, you’ll also align with & support our centralized functions such as procurement, HR, and accounting whilst ensuring food & workplace safety. Operational excellence is key and you will leverage your strong business knowledge to set high standards ensuring success across your region! Our account is unique, and so are you. You will have poise and the innate ability to navigate and leverage a dynamic partner relationship in our complex & exciting world! The role will be based in Charlotte, NC or New York.

The great things you’ll do:

  • Inspire a culture of food & workplace safety - You’ll be responsible for the overall safe, efficient and appropriate management of operations

  • You’ll partner our incredible leaders & stakeholders to operationalize the food program across North America

  • Synergize the leadership across three great sectors - You’ll develop the overarching strategic vision for the account and work to regionalize & localize with the wider teams

  • You will be a visionary- You will designs, innovate, manage the overall experience for our users and instill a culture of inspiration through our teams and with our food 

  • You will drive a culture of excellence & create an inclusive and diverse workplace 

  • You will cultivate a culture of continuous improvement and proactive, forward thinkers, who learn from the past - launch and iterate where appropriate

  • Overseeing our exciting new openings, references and revitalizations 

  • You’ll be an inspirational Leader - You will manage and mentor site leaders towards business goals, ensuring the maturation and training of our leadership communities

  • You are approachable - You ensure an open and communicative workforce, that engages with honesty and integrity

  • You are fiscally responsible making sure to monitor and manage all financial responsibilities within agreed ranges

What we look for in the perfect candidate:

  • A Bachelor’s Degree in Hospitality, Hotel/Restaurant or Business Management

    • A graduate degree in business or a related hospitality area would be preferred - or a minimum of 10 years of industry experience in place of a high pedigree

  • Minimum of 10 years management experience supervising senior managers

  • Multi-unit restaurant or hotel experience a must

  • Ability to take complex business issues or initiatives and apply creative problem solving or strategies for timely implementation

  • Proven ability to enhance profitability, sustainability and creativity across all channels in alignment with business strategy 

  • Proven coaching and teaching skills with peers, individuals, and teams

  • Ability to speak and present effectively in a group setting to Associates, Managers and our partner and represent the Global Food Program 

Sound good? Apply now to take your seat at our Global table!